Sensing others’ feelings and perspectives, and taking an active interest in their concerns; the ability to put yourself in another's...

If you think you’re hearing the word “empathy” everywhere, you’re right. It’s now on the lips of scientists and business leaders,...

Empathy is the ability to relate to others' emotions, thoughts and experiences. Often confused with sympathy (when we feel sorry or pity...

There are four levels of communication: superficial, fact, thought, and feeling. With some people, you never get past the first two...

The ability to empathize is dependent first on our abilities to feel and identify our own feelings and emotions. If we are to coach our...

The Compassionate Colleague When you’re under pressure at work, it can be all too easy to develop tunnel vision and ignore what’s going...

Emotional Intelligence refers to the ability to recognise, interpret and process emotions within yourself and others. While genetics,...